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Complaints Procedure

Queries or Difficulties

Parents may wish to consult with members of staff at times other than scheduled Parents’ Evenings. They are always welcome to do so but it is requested that all such queries should go through the School Office.

It is emphasised that parents should not hesitate to contact the school, so that they may be put in touch with the appropriate person to help.

The Headteacher and Senior Team are always pleased to see parents but it may be more appropriate, if you have an enquiry relating to school work, to meet the Form Tutor, Head of House or a Subject Teacher.

Any complaints should be addressed, in the first instance, to the Headteacher.

We expect all members of our school community to treat each other with respect.  Where parents/carer’s conduct in school does not come up to this important value, we will restrict access to school by appointment only.

View further information on the Education Services Comments Compliments and Complaints Policy